Nurture Talent and See Business Growth

As an employer, the awarding organisation you choose to work with can have a major impact on the quality of the qualifications you choose to support your business and on the success of your learners. So picking the right partner to support you in the development of your workforce is critical.

EAL works with a wide range of employers, training providers, schools and colleges – both in the UK and internationally – to award qualifications and support high-quality training delivery that is relevant to industry needs.

So whether you're a multi-national organisation or a small micro-business that specialises in delivering niche training programmes, we will work with you in providing high quality, fit for purpose qualifications that meet your learners' needs.

With our expert External Quality Assurance Service offering you extensive knowledge and support on a day-to-day basis, you can be sure that you won't be left losing valuable time working through things alone.

Why Choose EAL?

1. Qualifications that match employer needs

Our long-term partnership with industry and focus on our core sectors gives us unrivalled knowledge and understanding of the workplace and employer skills needs. This means we can fine-tune our qualifications and services to ensure these needs are continually met. The result is qualifications that carry weight and respect with employers and deliver real career benefits for learners.

2. Quality support materials

From learner guides and delivery support materials to assessment documents, our suite of qualifications is supported by an extensive range of high-quality support materials that are continually refined and updated to meet evolving customer needs.

3. Value for money with no hidden extras

We offer a highly competitive pricing package and charge a single, up-front fee for registration, support materials, certification and initial assessment. As you’d expect, this means less hassle and no unexpected extras to budget for. Similarly, our External Quality Assurance Service, coupled with our comprehensive support materials and systems, are all designed to reduce the operational and cost burden incurred by Centres. Centres tell us that the support provided by their EQA saves them many staff hours per learner.

4. Easy to work with

Our personal and accessible service is one of the things our customers value the most. As well as a dedicated External Quality Assurer (EQA), we offer a customer experience helpline that is staffed by knowledgeable, helpful staff who have access to full customer information at their fingertips. Our customer-focused approach and flexible management systems give us the agility to listen and respond to customer needs and views. Independent customer satisfaction surveys have consistently ranked EAL as first amongst UK awarding organisations for its customer service levels.

5. Systems that work

From our 7-day new Centre recognition commitment to our guaranteed 24-hour certificate turnaround, we provide fast, reliable services to help you meet the varying needs of the employers and learners you work with. Our customers can also benefit from our e-certificate service, helping them reduce cost and time spent on administration. Alongside traditional paper-based exams, our onscreen e-assessments can be taken anywhere that has an internet connection, with the flexibility to schedule exams well in advance or to meet a more immediate need. Using the SecureAssess® system, we can deliver valuable feedback reports for staff and learners, and provide immediate access to results for many exams. We also offer practice exams to help you prepare learners for their final assessments.

6. News, events and networking facilities

Our extensive free news updates – including regular Spotlight e-bulletins and InTouch magazine – and programme of information events and networking facilities, ensures our customers are kept informed and in touch at all times. Our free series of webinars also help EAL Centres keep up to date with the latest products and system updates.

7. EAL invests in the industries it serves

Over the last 10 years, EAL has reinvested over £10million through our Industry Support Programme into supporting vital skills in our core industry sectors. This enables us to offer the most comprehensive and industry-relevant portfolio of qualifications and frameworks provided by any UK awarding organisation to the sectors we serve, which includes specialist qualifications that would not exist without EAL's support.

8. Expert support through our dedicated External Quality Assurance Service

Each of EAL's recognised centres is allocated an expert, dedicated External Quality Assurer (EQA). We view our relationship with centres as a partnership and are committed to making a difference to their businesses, and so invest in building relationships that enable us to offer the most flexible, relevant and timely support. We are the only UK awarding organisation that employs a complete team of EQA's that are each fully qualified, time-served professionals.

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