EAL Level 2 Certificate in Lift and Escalator Support Services

Engineering and manufacturing

This qualification is for learners who wish to prove their competence in providing lift and escalator support services or for those already working in the industry who require a formal qualification to facilitate progression to becoming industry recognised in their role.  The content of this qualification was created from working with employers, their representatives and the Lift and Escalator Industry Association (LEIA), the sector body.

Prior to registering on this qualification, learners must have completed one of the following LEIA qualifications appropriate to their chosen discipline:

  • EOR202N Working safely in an engineering environment (lift safety)
  • EOR204N Working safely in an engineering environment (escalator safety)
  • EOR206N Working safely in an engineering environment (platform lift safety)

This qualification is for those who are new to the industry and those already in the industry who wish to prove their competence and gain a formal qualification and industry recognition in their occupation.


Learners must have been initially assessed to ensure they have both the potential and opportunity to achieve the assessment criteria set out in the qualification units and gain evidence from the workplace.

Learners will be required to create a Portfolio of Evidence to prove their competence in the workplace. Learners should therefore select the Optional Unit that reflects the job they carry out in the workplace to be able to get the required workplace evidence.

Learners will be assessed in relation to their chosen discipline and endorsed accordingly.  The endorsement will be printed on the certificate to show future employers which discipline was covered during their assessment.

Direct evidence produced through normal performance in the workplace is the primary source for meeting the evidence requirements of this qualification.