This qualification is a National Vocational Qualification (NVQ). It involves the skills and knowledge needed
for engineering technical support.

NVQs are based on national occupational standards, which the learner must meet to be competent in a
particular task.

The achievement of NVQs will encourage an employee to value their contribution to the workplace, and it
will develop their skills and potential within the engineering technical support field.

There are no entry qualifications or age limits required by learners to undertake this qualification unless this is a legal requirement of the process or the environment. Assessment is open to any learner who has the potential to achieve the assessment criteria set out in the assessment routes.

This qualification is for:

 - Individuals who need recognition of their competence in one or more of a wide variety of engineering technical support activities and also need a nationally recognised qualification at Level 3

 - Learners who are undertaking a Enginuity apprenticeship and wish to progress onto an advanced
apprenticeship

 - Those who are working in a engineering technical support environment and would like to work
towards a relevant Level 3 qualification

 -  Those who are new to engineering technical support but are looking for a career change and wish to
develop new skills within the industry.

The qualification is assessed by:

- portfolio of assessment
- verbal/written questioning
- witness testimony
- assessor observations.

Performance evidence must be the main form of evidence gathered. In order to demonstrate consistent competent performance for a unit, a minimum of three different examples of performance of the unit activity will be required.
It is recommended that where possible evidence is gathered holistically and that the assessment evidence for the mandatory units is gathered during the performance of the optional units. Evidence should be obtained as a whole, where practically possible, since competent performance in the optional assessment routes is often dependent on competence in the mandatory assessment routes.

Learners are not required to complete an exam for this qualification.

Competence based qualifications are undertaken in the learner’s workplace.

Qualification Factsheet