Notification of Scheduled Maintenance

We continue to work toward important upgrades to Secure Client. These will provide enhanced functionality and security.

Updates are now in progress and will continue between Monday 8th February and Wednesday 3rd March 2021. During this time our systems will be unavailable.

Action Required: Please take a moment to check how these updates may affect you and how we need you to prepare.

Find out more

EAL electronic certificates

EAL Centres have the option to receive their learners’ certificates electronically, saving time and money by adopting a lean process of downloading certificates from EAL and uploading them directly to the ACE portal.

EAL is the first awarding organisation to offer an e-certificate service accepted by ACE, and allowing direct uploads to the ACE portal.

To help you benefit from electronic certificates, we are offering this service free of charge.

Benefits of EAL’s e-certificates:

  • accepted by ACE & ACW – EAL is the first awarding organisation to offer e-certificates that can be uploaded directly on the ACE & ACW system and accepted as evidence by them
  • save time – no more scanning in certificates as you can download them directly to your computer and then upload them directly to ACE & ACW from there
  • same day e-certificates – you will be able to download e-certificates on the day it is claimed (certificates will need to be claimed by 1pm)
  • no change to your hard copy delivery – you will continue to receive hardcopy certificates.