All EAL centres must have robust policies and procedures in place to reduce the actual or likelihood of malpractice and/or maladministration.
EAL's online certificate validation module is available so EAL centres and employers can verify the authenticity of learners' certificates.
Anyone can check the validity of a hard copy certificate or e-certificate using our certificate checker. This process is free of charge and does not require a login. You just need the learner's name, certificate number and date of birth.
Centres are reminded of the importance of not creating their own certificates or record of achievement which may be misleading to the user or the public. EAL understands and acknowledges that centres issuing a record of achievement are providing recognition to learners; but there have been recent occurrences where learners have used these certificates to gain 'licence to practice' cards or have used them when applying for employment.
Here's a round up of the latest skills policy news:
At EAL, we take listening to our customers' feedback very seriously – only by doing this can we ensure our qualifications are up to the high standards you've come to expect from us.
We've listened to customer feedback and we have been reviewing our policies and procedures over recent months, to ensure they reflect your needs as well as fit with updated regulations.
This will provide a new assessment and another additional paper for re-sitting learners (where applicable).
The new paper and the model answers can be downloaded via online services.
If you have any queries please contact our Customer Experience team or call 01923 652400.