Notification of Scheduled Maintenance

We continue to work toward important upgrades to Secure Client. These will provide enhanced functionality and security. Updates are now in progress and will continue between Monday 8th February and Wednesday 3rd March 2021. During this time our systems will be unavailable. 

Critical Action Required:

If you are planning to book and run exams between the 3rd March and 10th March, inclusively, we need you to provide us with prior notice. 

Find out more

Contact us

EAL is committed to delivering both value and high-quality support to all its customers, which is why we continually strive to make it even easier to work with us.

Customer experience enquiries

If you'd like to speak to someone about becoming an EAL Recognised Centre, delivering EAL qualifications or for any other enquiries, please contact our friendly Customer Experience Team, Monday to Friday, 8 am to 5 pm.

Tel: +44 (0)1923 652400


2 The Orient Centre
Greycaine Road
WD24 7GP

Accounts enquiries

If you have queries relating to an invoice, please contact our EAL accounts department.

Tel: +(0)203 219 4239

Compliance enquiries

To raise an issue related to compliance, please contact our compliance team.


Media and website enquiries

For all media and website enquiries, please contact our Marketing Team.

Tel: 0845 643 9001